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For any further information on courses, equipment for sale or advice on where to go or what to do in Pembrokeshire, please don’t hesitate to contact us:
The Big Blue Experience
Flat 1
Newgale House
Newgale
Haverfordwest
Pembrokeshire SA62 6AS
For directions, click on the link below then enter your postcode into the box marked 'A'.
View The Big Blue Experience in a larger map
Click Here for directions
For all courses we will meet you in the garden of Sands Cafe at Newgale unless otherwise arranged. This is situated to the North of Newgale just pass the bridge before heading up the hill towards St Davids. Parking is available at Sands Cafe, Newsurf or behind the Duke of Edinburgh Pub.
For all water based courses please bring towel, swimming costume, sturdy shoes you don’t mind getting wet and a wetsuit if you have one. If not wetsuits are available to hire from Big Blue. We will supply all other equipment. Unless you have your own kite you would prefer to use.
For land-based courses you will need sturdy shoes and warm clothes, a hat and hopefully sunglasses!
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Booking Conditions.
1) Big Blue requires a deposit of the course price for 1 person when a group of 3 persons are booked (Price of 2 persons for a group of 6 etc.) The deposit will not be refunded if the clients cancel the booking less than a week beforehand.
2) Course start times are dependant on tide times.
3) Big Blue will inform booked customers as to the weather forecast and therefore the status of the course at least 24 hours before the start time.
4) If the course is cancelled 24 hours prior to the agreed start time Big Blue will endeavour to reschedule booked customers at their convenience. It is the responsibility of the client to arrange alternative dates.
5) If the course is cancelled at the start time of an arranged course (eg. due to an inaccurate forecast) Big Blue will not take any money and will re-book at the convenience of the customer.
6) If the course is cancelled after the start due to the weather conditions or the compromising of clients or other beach users then customers will be offered a choice of a part refund (minus work done) and the opportunity to re book, or for Big Blue to keep course payment and for alternative dates to be arranged.
7) Big Blue supplies all necessary equipment for tuition except wetsuits and wetsuit shoes/boots. These can be hired on the premises.
8) The student must accept that all courses are weather dependent and that this may adversely affect your course.
9) All decisions regarding the running or cancellation of any course are at the absolute discretion of Big Blue whose decision shall be final.
10) Completion and signature of the booking form by the student confirms that he/she has read and understood these booking conditions and accept the same.
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